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CTCMPAO 治理问题与透明度分析 CTCMPAO Governance Issues & Transparency Analysis

基于 By-Law、CPMF 报告、公开数据和 Wayback Machine 验证 Based on By-Laws, CPMF reports, public data, and Wayback Machine verification

所有来源均已标注链接All sources cited with links 数据截至Data as of 2026-04-05

目录Table of Contents

1. By-Law 违规:Joanne Pritchard-SobhaniBy-Law Violations: Joanne Pritchard-Sobhani 2. CEO 任命流程不透明CEO Appointment Lacks Transparency 3. 薪资涨幅异常Abnormal Salary Increases 4. Joanne 的三重身份与权力集中Joanne's Triple Roles & Power Concentration 5. CARB-TCMPA 自我任命循环CARB-TCMPA Self-Appointment Cycle 6. Council 投票动态分析Council Voting Dynamics 6.A Sean 任命无公开记录Sean's Appointment — No Public Record 6.B 会议记录不透明Meeting Minutes Opacity 6.C Registrar's Investigation 权力Registrar's Investigation Power 6.D President 无连任限制No Presidential Term Limits 6.E COI 声明证据COI Declaration Evidence 7. Fanny Ip 和 Christine Lang 的角色Roles of Fanny Ip & Christine Lang 8. 与其他 College 对比Comparison with Other Colleges 9. 绩效数据 (CPMF 2024)Performance Data (CPMF 2024) 10. 透明度缺失Transparency Gaps 11. 结论Conclusions
01 By-Law 违规:Joanne Pritchard-Sobhani By-Law Violations: Joanne Pritchard-Sobhani

CTCMPAO By-Law 原文(逐字引用):CTCMPAO By-Law verbatim quotes:

4.08 (ix) — 参选资格Eligibility for Election:

"the Member is not at present nor has been at any time within the last two years, a director, owner, board member, officer or employee of any Professional Association;"

5.01 (i)(h) — 取消资格Disqualification:

"becomes a director, owner, board member, officer or employee of any Professional Association;"

1.01 — "Professional Association" 定义definition:

"an organized group of individuals who promote and advocate for the interests of the profession related to Traditional Chinese Medicine or acupuncture, but does not include a school whose sole purpose is to educate"

来源Source: CTCMPAO By-Laws 2019-02-01, Section 4.08, 5.01, 1.01

CPMF 2024 报告也引用了这条规则report also cites this rule: "Members are ineligible for election to Council if... They are a director, owner, board member, officer, or employee of a professional association in the previous 2 years."

02 CEO 任命流程不透明 CEO Appointment Lacks Transparency
问题Issue 详情Detail
Ann Zeng 离职departure2019年全票任命,~2023年被替换,无公开离职公告Unanimously appointed 2019, replaced ~2023, no public departure announcement
Sean Cassman 任命appointment从 Manager 直接晋升 CEO,无公开竞聘流程Promoted from Manager to CEO, no public competition
Council 审批记录approval records不公开Not public
招聘标准Hiring criteria不公开 — 没有 JD,没有资质要求Not public — no JD, no qualifications posted
对比Comparison

COTO 在2025年通过 CCHL (Canadian College of Health Leaders) 和 Odgers Berndtson 公开招聘了新的 Registrar/CEO(Gillian Slaughter),有明确的资质要求和公开流程。COTO publicly recruited its new Registrar/CEO (Gillian Slaughter) in 2025 through CCHL and Odgers Berndtson, with clear qualification requirements.

来源Source: COTO CEO Announcement

03 薪资涨幅异常 Abnormal Salary Increases
员工Staff 2024→2025涨幅2024→2025 Increase 同期通胀CPI 涨幅倍数Multiple
Sean Cassman+22.8%~2.5%9x
Ryan Chu+28.3%~2.5%11x
Mohan Cappuccino+12.2%~2.5%5x
Francesco Ortale+8.4%~2.5%3x
CTCMPAO 平均Average+18.3%~2.5%7x

同一时间,会员缴纳 $1,300 年费,在经济下行环境下许多执业者收入下降。Meanwhile, members pay $1,300 annual fees while many practitioners see declining income in the economic downturn.

来源Source: CTCMPAO Staff Directory, Ontario Sunshine List

04 Joanne 的三重身份与权力集中 Joanne's Triple Roles & Power Concentration
组织Organization 职位Position 性质Nature
CTCMPAOCouncil President安省中医监管机构Ontario TCM regulator
CARB-TCMPAPresident全加拿大中医监管联盟Pan-Canadian TCM regulatory alliance

来源Source: CTCMPAO Council Members, CARB-TCMPA

系统性权力集中Systemic Power Concentration
权力Power Joanne 的控制方式Joanne's Control Mechanism
立法权(制定标准)Legislative (set standards)CARB-TCMPA President → 制定全国考试和执业标准CARB-TCMPA President → sets national exam & practice standards
执法权(监管执业者)Executive (regulate practitioners)CTCMPAO President → 管理 Sean → 管理所有部门CTCMPAO President → manages Sean → manages all departments
司法权(处理投诉)Judicial (handle complaints)通过 Sean → Ryan Chu 管理投诉和纪律Via Sean → Ryan Chu manages complaints & discipline
人事权(决定谁当管理者)Personnel (choose managers)提拔 Sean 为 CEO,Ryan Chu 升 DeputyPromoted Sean to CEO, Ryan Chu to Deputy
财务权(决定收多少钱)Financial (set fees)Council 投票决定年费和高管薪资Council votes on fees & executive salary
准入权(决定谁能入行)Access (control entry)CARB-TCMPA 出考试题,决定通过标准CARB-TCMPA sets exams & passing criteria
05 CARB-TCMPA 自我任命循环 CARB-TCMPA Self-Appointment Cycle

CARB-TCMPA(Canadian Alliance of Regulatory Bodies of TCM Practitioners and Acupuncturists)管理全加拿大中医执照考试(Pan-Canadian Examinations),所有人必须通过才能执业。成员:BC, Alberta, Ontario, Quebec, Newfoundland 的监管 College。CARB-TCMPA manages all Pan-Canadian TCM licensing exams. Members: regulatory colleges from BC, Alberta, Ontario, Quebec, and Newfoundland.

安省代表(CARB-TCMPA Board):Ontario representatives on CARB-TCMPA Board:

各省代表对比:Provincial representatives comparison:

省份Province 代表1Rep 1 代表2Rep 2
BCKate Parisotto (Chief Regulatory Officer)Carin Plischke (Registrar/CEO)
AlbertaJonna McQuade (Council Member)Michelle Phillips (Registrar/CEO)
OntarioJoanne (President)Sean (CEO)
QuebecMaxime Deshaies (Président)Vacant
NewfoundlandKenneth Clark (Chair)Alice Kennedy (Registrar/CEO)
各省模式分析Provincial Pattern Analysis

Alberta, NL, Quebec 也是 Council Member/Chair/President + CEO 组合 — 这是 CARB 的通行做法。BC 是唯一例外 — 两个代表都是 staff,确保 CARB 决策不受 Council 政治影响。AB, NL, QC also send Council Chair/President + CEO — this is the standard CARB model. BC is the only exception — both reps are staff, insulating CARB from Council politics.

安省真正独特的问题是叠加效应:Ontario's unique problem is the compounding effect:

// Other provinces (e.g. AB/NL): Chair/Council Member + CEO 在 CARB → 仅此而已on CARB → that's it // Ontario: Joanne 在 CARB 当is CARB President + Joanne 在 CTCMPAO 当is CTCMPAO President(断续10+年) (~10+ years combined) + Sean 是 Joanne 体系中提拔的was promoted under Joanne's CEO + CARB 出题人exam writers (Fanny 11yr, Christine 5yr, Ming 9yr) = CTCMPAO Council 成员members

来源Source: CARB-TCMPA, CTCMPAO Council Members

06 Council 投票动态分析 Council Voting Dynamics

CARB 连接 — 7个 Professional Members 中至少4个有 CARB 工作经历:CARB connection — at least 4 of 7 Professional Members have CARB ties:

成员Member CARB 角色CARB Role CARB 年限CARB Years
JoannePresident至今Current
Christine Lang出题 + 评分Item writing + rating2013-2018 (5yr)
Fanny Ip出题Item writing2013-至今present (11yr)
Ming ChaSubject Matter Expert2015-2024 (9yr)

来源Source: CTCMPAO Council Members (各人 bio 原文individual bios verbatim)

6.A Sean Cassman 的 CEO 任命与加薪 — 无公开记录 Sean Cassman's CEO Appointment & Salary Raise — No Public Record

根据 CTCMPAO By-Law,CEO 的任命和薪资调整均需 Council 投票通过。但 Sean Cassman 从 Manager 晋升为 Registrar & CEO 的整个过程在公开渠道没有任何记录可查。Per CTCMPAO By-Laws, CEO appointment and salary changes require Council approval. However, Sean Cassman's entire promotion from Manager to Registrar & CEO has no public trail.

事件Event 公开公告?Public Announcement? 备注Note
2019-04-10: Stamatis Kefalianos 任命为 Acting Registrarnamed Acting RegistrarYes官网公告Official announcement
2019: Ann Zeng 全票任命为 CEOunanimously appointed CEOYes有记录On record
~2023: Ann Zeng 离职departureNo无离职公告,无原因说明No departure notice, no reason given
~2023: Sean Cassman 晋升为 Registrar & CEOpromoted to Registrar & CEONo无任命公告,无竞聘记录No appointment announcement, no recruitment record
2024: Sean Cassman 薪资涨幅 +22.8%salary +22.8%NoCouncil 批准过程无公开记录Council approval process not public

Sean 此前的职位是 "Manager, Policy & Governance",属于 CTCMPAO 内部中层。从中层晋升为 CEO 且同年获得22.8%的涨薪,在一个正常运作的监管机构中会经历:(a) 公开招聘,(b) 外部候选人比较,(c) Council 公开投票并记录结果,(d) 向会员通报。CTCMPAO 的任命没有经过以上任何一步。Sean's prior role was "Manager, Policy & Governance" — an internal mid-level position. Promoting a mid-level manager to CEO and raising their salary 22.8% in the same year would normally involve: (a) public recruitment, (b) external candidate comparison, (c) a recorded Council vote, (d) member notification. None of these happened at CTCMPAO.

来源Source: CTCMPAO Announcements archive (全站搜索无 Cassman 任命公告site-wide search returns no Cassman appointment announcement); Sean Cassman LinkedIn; ZoomInfo

6.B 会议记录透明度 — CTCMPAO 是唯一不公开完整记录的 College Meeting Minutes Transparency — CTCMPAO Is the Only College That Hides Full Minutes

在6所同类安省健康监管 College 中,CTCMPAO 是唯一既不公开完整 Council Meeting Minutes、也不公开完整 Board Package 的机构。它仅发布经过筛选的 "Council Meeting Highlights",其中不包含动议原文、提议人/附议人、投票结果Of 6 peer Ontario health regulatory colleges, CTCMPAO is the only one that publishes neither full Council Meeting Minutes nor full Board Packages. It releases only curated "Council Meeting Highlights" — which do not include motion text, movers/seconders, or vote results.

College 完整会议记录Full Minutes Highlights 完整材料包Full Package
CMTO (按摩师Massage Therapists)YesYes
COTO (职业治疗师Occupational Therapists)Yes + 实施追踪implementation trackingYes
CCO (脊医Chiropractors)YesYes
CRPO (心理治疗师Psychotherapists)YesYes
OCP (药剂师Pharmacists)YesYesYes
CPSO (医生Physicians)嵌在下次材料包中Embedded in next packageYesYes (100+ pages)
CTCMPAONoYes ("Highlights" 仅此而已only)No

来源Source: CMTO, COTO, CCO, CRPO, OCP, CPSO, CTCMPAO

关键证据Key Evidence

1. CTCMPAO 自己的文档承认:"all votes are noted by the minute taker, and a simple majority is required to pass a motion." — 说明内部有完整投票记录,只是刻意不对外公开。1. CTCMPAO's own documents state: "all votes are noted by the minute taker, and a simple majority is required to pass a motion." — internal records exist; they are deliberately withheld from the public.

2. 全站搜索17年文档:关键词 "dissenting / defeated / opposed / roll call" 零结果2. Site-wide search of 17 years of documents: keywords "dissenting / defeated / opposed / roll call" return zero results.

3. 5 / 6 同类 College 都公开动议原文 + CARRIED/DEFEATED 结果。CTCMPAO 是唯一例外。3. 5 of 6 peer colleges publish motion text + CARRIED/DEFEATED results. CTCMPAO is the sole exception.

逻辑推论:Logical inference: 17年公开文档中从未出现任何一次"反对票"或"动议被否决"的记录。这只有两种可能:In 17 years of public documents, not a single "dissenting vote" or "defeated motion" is recorded. There are only two possibilities:

  • (a) 每一项决议 17 年来都真正完全一致通过 — 在一个正常运作的治理机构中几乎不可能Every decision has been genuinely unanimous for 17 years — virtually impossible in a functioning governance body
  • (b) 存在分歧但刻意不公开 — 违背治理透明度原则Disagreements exist but are deliberately withheld — violating governance transparency principles

无论哪种情况,都指向严重的治理失职。Either way, this points to a serious governance failure.

应有的问责要求Accountability Demand

CTCMPAO 应按照 CMTO / COTO / CCO / CRPO / OCP 的通行做法,公开完整的 Council Meeting Minutes,包括动议原文、提议人/附议人、CARRIED/DEFEATED 结果。这是会员缴纳 $1,300 年费有权得到的基本问责。CTCMPAO should follow the standard practice of CMTO / COTO / CCO / CRPO / OCP by publishing complete Council Meeting Minutes including motion text, movers/seconders, and CARRIED/DEFEATED results. Members paying $1,300 annual fees are entitled to this basic accountability.

6.C Registrar's Investigation 的权力问题 Registrar's Investigation Power Concern

CPMF 2024 数据显示 CY2024 有 3起 Registrar's Investigation。根据 RHPA s.75(1)(a),这是 Registrar (Sean) 自己发起的调查,不需要有人投诉。3,300个注册会员中,Sean 选了3个人发起调查。这个权力是否被恰当使用,公开数据无法证实也无法排除。CPMF 2024 shows 3 Registrar's Investigations in CY2024. Per RHPA s.75(1)(a), these are initiated by the Registrar (Sean) without external complaints. Out of 3,300 registrants, Sean chose 3 for investigation. Whether this power is used appropriately — public data can neither confirm nor deny.

90th percentile 处理时间:Registrar's Investigation 536个工作日(超过2年),即使排除平行刑事诉讼仍需 390个工作日90th percentile processing time: Registrar's Investigation 536 working days (over 2 years), even excluding parallel criminal proceedings: 390 working days.

6.D President 无连任限制 — 与其他 College 对比 No Presidential Term Limits — Comparison

CTCMPAO By-Law 7.05:

"The term of office of the President and Vice-President commences immediately following their election and expires upon the election of the new President and Vice-President at the first regular meeting of the newly elected Council in the following year."

President 任期约1年(至新Council首次例会换届时届满),每年重新选。By-Law 没有限制 President 可以连任多少次。Presidential term is approximately 1 year (expires at first meeting of newly elected Council). The By-Law sets no limit on consecutive re-elections.

College 注册人数Registrants Council成员最长任期Max Council Term President连任限制President Term Limit
CPSO (医生Physicians)45,000+最多9年Max 9yrBoard Chair 1年,每年换人Board Chair 1yr, rotates annually
OCP (药剂师Pharmacists)17,000+最多9年Max 9yr有 governance renewal policyGovernance renewal policy in place
CMTO (按摩师Massage Therapists)15,000最多9年Max 9yr有更换政策Rotation policy
CTCMPAO3,300最多9年Max 9yr没有连任限制No limit

来源Source: CPSO Board, OCP Governance Renewal, CTCMPAO By-Laws 7.05, 4.05

Joanne 的 President 完整时间线(Wayback Machine 逐年验证):Joanne's complete Presidential timeline (Wayback Machine verified):

年份Period Wayback 快照Snapshot President VP Joanne 状态Joanne Status
2008-2011未知UnknownTransitional Council 成员Transitional Council member
2011-2013JoannePresident 第一次President 1st stint
2013-2016JoannePresident 连任President re-elected
2016-20192018-02-21, 2019-02-21Ferne WoolcottTerry Hui → Ming Cha离开了 CouncilLeft Council
~20202020-03-10Richard DongMing Cha以 Member 身份回归Returned as Member
2020-20222021-05-23, 2022-03-31Richard DongMing Cha普通 MemberOrdinary Member
2022-20232023-02-11JoanneXianmin YuPresident 再次当选!President again!
2023-20242024-07-13JoanneXianmin YuPresident 连任President continues
2024-至今当前CurrentJoanneJin Qi ZengPresident 继续President continues

来源Source: Wayback Machine (web.archive.org) 逐年快照验证annual snapshots verified + CTCMPAO Council Members

关键发现Key Findings

1. Joanne 2016年离开 Council,缺席约3-4年(2016-2019/2020)1. Joanne left Council in 2016, absent ~3-4 years (2016-2019/2020)

2. 约2020年以普通 Member 身份回来 — 不到2年后当选 President2. Returned as ordinary Member ~2020 — elected President less than 2 years later

3. 2022年至今连续当 President — 已经第3年+3. Continuous President since 2022 — 3+ years and counting

4. 总计当 President:2011-2016(5年)+ 2022至今(3+年)= 至少8年4. Total as President: 2011-2016 (5yr) + 2022-present (3+yr) = at least 8 years

5. 总计在 Council:2008-2016(8年)+ ~2020至今(5+年)= 至少13年5. Total on Council: 2008-2016 (8yr) + ~2020-present (5+yr) = at least 13 years

By-Law 4.05 的9年上限被完美规避:By-Law 4.05's 9-year cap is perfectly circumvented:

第一轮Round 1: 2008-2016 (8年,接近上限yr, near cap) → 离开leave 休息Break ~3-4yr (2016-2019/2020) → 9年上限清零yr cap resets 第二轮Round 2: ~2020-至今present (5+年,还能再待4年yr, 4yr remaining)

非营利治理标准(CRA/Imagine Canada)建议 Board Chair 最多连续4-6年。Joanne 已经累计超过8年。Non-profit governance standards (CRA/Imagine Canada) recommend Board Chair serve max 4-6 consecutive years. Joanne has accumulated 8+.

6.E COI 声明证据 COI Declaration Evidence

Joanne 的 Conflict of Interest 声明(2020年12月20日签署,CTCMPAO 官网公开下载):Joanne's COI declaration (signed December 20, 2020, publicly available on CTCMPAO website):

问题Question 回答Answer 备注Note
Q3: 是否在 TCM Professional Association 担任职位?Hold position in TCM Professional Association?NO
Q4: 是否在其他组织担任可能影响判断的职位?Position in other orgs that may affect judgment?YES手写Handwritten: "CMAAC - Executive Liaison Officer..."
Q6: 是否与College有其他职位/合同?Other position/contract with College?YES"Dr. Title Working Group"

来源Source: Joanne COI Declaration PDF

问题:声明签于2020年12月,距今已超过5年未更新。按治理最佳实践,COI 应每年更新。Issue: Declaration signed December 2020 — over 5 years without update. Governance best practice requires annual COI updates.

By-Law 10.01(iii):

"A member of Council or its Committees shall be perceived to have a conflict of interest in a matter, if he or she holds a responsible position such as director, owner, board member or officer for, or is an employee of a Professional Association."

关键词是 "shall be perceived" — 不是说实际有冲突才算,而是只要外界看起来有冲突就算。The key phrase is "shall be perceived" — not actual conflict, but the appearance of one is sufficient.

来源Source: CTCMPAO By-Laws, Section 10.01(iii)

07 Fanny Ip 和 Christine Lang — 关键角色分析 Fanny Ip & Christine Lang — Key Role Analysis

Fanny Ip:

角色Role 时间段Period 重叠?Overlap?
CARB 出题人item writer2013-至今present (11yr)
ICRC 非Council成员non-Council member2018-2024 (6yr)与CARB出题同时Concurrent with CARB
Council 成员member2024-至今present与CARB出题同时Concurrent with CARB

Christine Lang:

角色Role 时间段Period 重叠?Overlap?
Council 成员(第一任)member (1st term)2013-2018
Council Vice President2013-2018 期间1年(1 year)全部同时All concurrent
QA Committee Chair2013-2018全部同时All concurrent
ICRC Chair2013-2018全部同时All concurrent
CARB 出题 + 评分item writing + rating2013-2018全部同时All concurrent
Georgian College TCM 教师faculty2016-至今present与Council同时Concurrent with Council
Council 成员(第二任)member (2nd term)现任Current

来源Source: CTCMPAO Council Members (bio 原文:bio verbatim: "served as VP and chaired QA and ICRC", "CARB item writing and exam rating (2013-2018)", "Faculty at Georgian College since 2016")

// Christine 2013-2018 期间的权力集中power concentration 她出考试题She writes exams (CARB) → 决定谁能入行controls who enters profession同一个人same person She Chair QA → 决定谁被评估、标准是什么decides who gets assessed & the standard同一个人same person She Chair ICRC → 决定投诉如何处理decides how complaints are handled同一个人same person 她是She is Council VP → 投票决定所有重大事项votes on all major decisions同一个人same person 她在 Georgian College 教书She teaches at Georgian College有教育利益has educational interest

同时 chair QA(评估质量)和 chair ICRC(处理投诉)意味着:她先判定你"不达标",然后她处理你的"不达标"投诉。裁判和法官是同一个人。Chairing both QA (quality assessment) and ICRC (complaints) simultaneously means: she judges you "non-compliant," then handles your "non-compliance" complaint. The referee and the judge are the same person.

关系链Relationship Chain
Joanne (CTCMPAO President + CARB-TCMPA President) │ ├── Fanny Ip │ ├── 在 Joanne 管理的 CARB 出了11年题11yr item writer under Joanne's CARB │ ├── 在 ICRC 处理投诉6年 (2018-2024)6yr ICRC complaints (2018-2024) │ └── 2024年当选 Council → 跟 Joanne 一起投票Elected to Council 2024 → votes with Joanne │ ├── Christine Lang │ ├── 2013-2018 跟 Joanne 同期 Council2013-2018 concurrent Council with Joanne │ ├── Chair QA + Chair ICRC + CARB 出题writer │ ├── Georgian College 教师faculty │ └── 现在又回到 Council(第二任期)Back on Council (2nd term) │ └── 这两人 + Joanne + Terry Hui + Ming ChaThese 2 + Joanne + Terry Hui + Ming Cha = 5 Professional Members → 7票中过半 of 13 = majority
08 与其他 College 对比 — 角色重叠分析 Comparison with Other Colleges — Role Overlap Analysis

委员会交叉是制度性现实:RHPA 要求7个法定委员会,但 Council 只有~12人,所以一人多委员会普遍存在。CTCMPAO 的问题不在于交叉本身,而在于三个独特因素:Committee overlap is systemic: RHPA requires 7 statutory committees with only ~12 Council members, so multi-committee service is universal. CTCMPAO's issue is three unique factors:

1. 其他 College 的考试机构独立于 CollegeOther colleges have independent exam bodies

专业Profession 执照考试由谁出Exam Body 独立?Independent?
医生PhysiciansMedical Council of Canada (MCCQE)完全独立Fully independent
牙医DentistsNational Dental Examining Board (NDEB)完全独立Fully independent
药剂师PharmacistsPEBC完全独立Fully independent
按摩师Massage TherapistsCMTO 自己的考试own examCollege管,但出题人不是Council成员College-run, but writers ≠ Council members
中医TCMCARB-TCMPA出题人 = Council 投票成员Exam writers = Council voting members

来源Source: MCC, NDEB, PEBC

2. 没有其他 College 出现同一人同时 Chair QA 和 Chair ICRCNo other college has the same person chairing both QA and ICRC simultaneously

对比Comparison 其他 College 通常做法Other Colleges CTCMPAO (Christine 2013-2018)
QA Chair + ICRC Chair分开,不兼任Separate, not combined同一人同时Same person, simultaneously
同时出国家考试题+ write national exams不会发生Does not happenChristine 还同时出 CARB 考题Christine also wrote CARB exams
在教育机构任教+ teach at school需申报利益冲突Requires COI declarationChristine 还在 Georgian College 教书Christine also taught at Georgian College

3. 权力集中度远超其他 CollegePower concentration far exceeds other colleges

对比Comparison 其他 CollegeOther Colleges CTCMPAO
President 连任tenure通常2-3届换人Typically 2-3 terms then rotateJoanne 10+yr
CEO 来源source全国公开招聘National open recruitment内部提拔Internal promotion
出题人 = Council 成员Exam writer = CouncilNoYes
QA Chair = ICRC ChairNoYes (Christine)

总结:委员会交叉是全行业现实。CARB 的 governance 模式各省相似。但 CTCMPAO 独特之处在于:同一批人设计 QA 系统、出考试题、处理投诉、做 Council 投票、在学校教书 — 而且这批人的核心10+年不换。其他 College 有制衡和轮换,CTCMPAO 没有。Summary: Committee overlap is industry-wide. CARB's governance model is similar across provinces. CTCMPAO's uniqueness: the same people design QA, write exams, handle complaints, vote on Council, and teach — and this core group hasn't changed in 10+ years. Other colleges have checks and rotation. CTCMPAO does not.

09 绩效数据 (CPMF 2024) Performance Data (CPMF 2024)

投诉处理:Complaint Handling:

指标Metric 数量Count
正式投诉Formal Complaints15
Registrar 主动调查Investigations3
提交到 ICRCSubmitted to ICRC21
ICRC 总决定数total decisions24

QA 数据Data:

指标Metric 数量Count
Peer & Practice Assessments150
QA 要求整改比例QA remediation rate15.69%
完成整改达标Completed remediation13
仍在整改中Still in remediation8

工作量分析:Workload Analysis:

部门Department 人数Staff 年工作量Annual Workload 人均Per Capita
Professional Conduct318 件投诉complaints6 件/年/yr
Quality Practice251 QA 评估assessments25.5 件/年/yr
Registration7~3,300 续费 + 新注册renewals + new~500 件/年/yr

来源Source: CTCMPAO Staff Directory (20 staff)

10 透明度缺失 Transparency Gaps
信息Information 要求Requirement CTCMPAO
CEO 学历和简历background & CV公众利益 + CPMF Domain 2Public interest + CPMF Domain 2不公开Not public
CEO 任命流程appointment process治理最佳实践Governance best practice不公开Not public
Ann Zeng 离职原因departure reason透明度要求Transparency requirement不公开Not public
详细财务报表Detailed financialsCPMF Standard 4仅概要Summary only
各部门预算Dept. budgets非营利治理标准Non-profit governance不公开Not public
会费涨价依据Fee increase rationale会员权益Member rights不充分Insufficient
COI 声明执行enforcementBy-Law 4.08, 5.01未有效执行Not enforced
CPMF 关键数据key data省卫生部要求MOH requirement大量 "NR"Excessive "NR"

与其他 College 的透明度对比:Transparency comparison with other colleges:

指标Metric CMTO COTO CCO CTCMPAO
CEO 背景可查bio availableYesYesYesNo
公开招聘 CEOPublic CEO searchYesYesYesNo
详细财务Detailed financialsYesYesYesNo
CPMF 完整性completenessHighHighHighLow

来源Source: COTO, CMTO, CTCMPAO Staff

11 结论 Conclusions
核心发现Core Findings
  • CEO 任命不透明 — Sean Cassman 从 Manager 内部提拔为 CEO,无公开竞聘,无公开学历,薪资一年涨22.8%CEO appointment lacks transparency — Sean Cassman promoted from Manager to CEO without public competition, no public credentials, salary +22.8% in one year
  • 年费偏高 — $1,300 在同类 College 中属中高水平,但中医执业者收入排倒数Fees are high — $1,300 is mid-to-high among peer colleges, while TCM practitioner income ranks near the bottom
  • 工作量偏低 — 20人一年处理15个投诉、51个QA评估、~3,300个续费Low workload — 20 staff handle 15 complaints, 51 QA assessments, ~3,300 renewals annually
  • 透明度严重不足 — 高管背景不公开、财务不详细、CEO任命无公告、前CEO离职无说明Severe transparency deficit — executive backgrounds hidden, financials vague, CEO appointment unannounced, predecessor departure unexplained
  • 薪资涨幅异常 — 管理层平均涨薪18.3%,同期通胀仅2.5%,会员收入普遍下降Abnormal salary increases — management average +18.3% vs 2.5% CPI, while member income declines
  • 权力高度集中 — Council President 断续任职10+年,CEO由其体系内提拔,考试出题人=Council投票成员,无有效制衡Extreme power concentration — Council President 10+ years combined, CEO promoted from within, exam writers = Council voters, no effective checks